1918 FAQ — All Your Answers in One Place

Creating a 1918 account is free and takes less than two minutes. Click the "Register" button at the top of the page, fill in the form with your full name, Malaysian phone number, email address and a password of your choice. Then verify your phone number via the OTP code sent by SMS and your account will be activated instantly.

On the 1918 login page, click the "Forgot Password" link and enter your registered phone number or email address. A reset code will be sent via SMS or email. Follow the instructions in the message to set a new password and log back in.

Yes, 1918 offers a mobile app available for direct download on Android devices. The app lets you access all games, make deposits, withdraw funds and track your Sports Betting from anywhere. Visit the Download the App to download the latest installation file.

1918 offers a wide range of gaming options, including live Sports Betting (football, cricket, badminton and basketball), online slots, Live Casino with real dealers, and number lottery. All categories are accessible via the 1918 website or mobile app.

1918 accepts a variety of local Malaysian payment methods, including FPX (instant payment service), TNG eWallet, and bank transfers via Maybank2u, CIMB Clicks, RHB Bank and other local banks. All transactions are conducted in Malaysian Ringgit (RM) and processed securely through the latest encryption systems.

The minimum deposit at 1918 is just RM 10, making it easy to get started without a big commitment. Deposits via FPX and eWallet are typically credited within minutes. Any unexpected delays will be resolved by the 1918 support team within 24 hours.

Withdrawals at 1918 are processed within 1 to 3 business days depending on the method chosen. Withdrawals to local Malaysian bank accounts are typically completed within 24 working hours. Make sure your bank details in your account profile are accurate and up to date to avoid any delays.

Protecting user data is a top priority at 1918. The platform uses 128-bit SSL encryption for all transactions and data communications. Your personal information will not be shared with any third party without your consent, in line with our Privacy Policy, which you can review at Privacy Policy page.

Yes, the 1918 platform is designed specifically for Malaysian users, with a fully Bahasa Melayu interface. All menus, game instructions, action buttons and customer support are available in Bahasa Melayu, ensuring a comfortable and easy-to-understand experience with no language barriers.

The 1918 customer support team operates 24 hours a day, 7 days a week. You can reach us via live chat available in the app or on the website, or by email at [email protected]. We are committed to responding to all enquiries as quickly as possible.

The 1918 VIP Rewards Programme is open to all active registered members. Your VIP tier is determined by your total betting activity over time. The higher your VIP level, the greater the rewards, cashback, withdrawal limits and exclusive privileges you'll enjoy. Check the full details on the VIP Rewards.

Yes, your 1918 account supports access from multiple devices — smartphones, tablets and laptops. However, to keep your account secure, we recommend always logging out from public or shared devices after you're done. Enable two-factor authentication in your account settings for added protection.